How to send your customer an overdue invoice reminder in QuickBooks Online (QBO)
There are not that many people who enjoy collections. It can be uncomfortable. Here is a painless method to remind your customer that they have an overdue invoice.
- Go to the SALES > CUSTOMERS/CLIENT Tab
- Click on OVERDUE to see the list of customers with overdue invoices.
3. Click on “Send Reminder” link for the customer. Here you have the opportunity to review and customize the message that is sent to your customer.